Return Policy

 All items from Qrafty-Q Qustoms are handmade and personalized, which means all sales are final. I do not accept returns or exchanges on custom products.

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If your order arrives with a defect caused by me, I will gladly make it right. To request a correction or replacement:

• You must notify me within 48 hours of delivery

• Include clear photos of the defect and a brief description

• Items reported after 48 hours will not be eligible for review

If your item arrives damaged due to shipping, please note:

• All packages are insured

• A claim must be filed directly with the shipping carrier

• I am not responsible for delays, loss, or damage caused by the shipping company once the item has been scanned in transit

Please note: I am not responsible for errors submitted by the customer (incorrect sizing, spelling, or design approvals).

By placing an order, you acknowledge and agree to this policy.